Shipping Policy
Thank you for shopping at Death Before Decaf! We're committed to ensuring your products reach you in a timely and safe manner. Please review our shipping policy below:
1. Shipping Methods:
- We offer standard and expedited shipping options for all orders.
- Shipping methods and carriers may vary based on the destination and the items ordered.
2. Processing Time:
- Orders are typically processed within 1-3 business days after payment confirmation.
- Processing times may be longer during peak seasons or due to unforeseen circumstances. Any delays will be communicated promptly.
3. Shipping Time:
- Shipping times vary depending on the shipping method selected and the destination.
- Standard shipping typically takes 7-14 business days for domestic orders and 14-21 business days for international orders.
- Expedited shipping options are available for faster delivery.
- Please note that shipping times may be affected by factors beyond our control, such as customs delays or inclement weather.
4. Shipping Costs:
- Shipping costs are calculated based on the weight of the package, the shipping method selected, and the destination.
- Customers will be able to view the shipping costs at the checkout before finalizing their order.
5. Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
- You can track your order using the provided tracking number on our website or through the carrier's website.
6. Shipping Restrictions:
- We currently ship to select countries worldwide. Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues.
- Some items may be subject to shipping restrictions or regulations based on their contents or destination. Customers are responsible for complying with any applicable laws or regulations regarding the import of products.
7. Customs and Duties:
- International orders may be subject to customs duties, taxes, or other fees imposed by the destination country.
- Customers are responsible for any additional charges incurred due to customs clearance.
- We recommend contacting your local customs office for more information on potential fees or import restrictions before placing your order.
8. Shipping Insurance:
- Shipping insurance is available for an additional fee upon request. Please contact us if you would like to purchase shipping insurance for your order.
9. Lost or Damaged Shipments:
- In the rare event that your order is lost or damaged during transit, please contact us immediately.
- We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund as quickly as possible.
10. Contact Information:
- If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact our customer service team at brauntheresa@hotmail.com
Thank you for choosing Death Before Decaf! We appreciate your business and hope you and your pets enjoy our products.